Delete Account

Delete your Rescube account

Last updated: 28 August 2026

Use this page to request deletion of your Rescube account and associated personal data. This process is available without using the mobile app, as required by Google Play and Apple App Store policies.

How to request deletion

  1. Email support@rescube.food from the email address linked to your account.
  2. Use the subject line: Delete my Rescube account.
  3. Include your full name and, if available, your order number or phone number used for delivery so we can verify the account.

You can also contact us by phone at +971 58 536 6931.

What we delete

After verification, we delete or anonymize personal data associated with your account, including profile details and account access, except records we must keep for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes (for example completed order invoices required by law).

Subscriptions

If you have an active meal plan / subscription, deletion typically requires cancelling that subscription first (or we will cancel it as part of fulfilling your request).

Timing

We aim to complete verified deletion requests within 30 days (sooner where required by applicable law). We will confirm by email when the request has been completed.

Full details of how we handle personal information are in our Privacy Policy.